b'CULTURE CHANGE THE JOURNEYConsidering a culture change journey in your home?Do any of these statements resonate with you?My team members are feeling tired and burnt out.d like to make a change in my home, but Im not sure Iwhere to start. m interested in a temperature check for my home.IIf so, contact Kristie Kimmett, Engagement Manager, at kristie.kimmett@the-ria.ca or 226-581-1377 to find out more about culture change resources at the RIA.by the residents themselvestheyWhat would you say to leadersIf someone reading this is choose when they wake, eat, dresswho are hearing about howinterested in learning more and bathe, and what kinds of burned out their teams are, orabout culture change, what activities they participate (or donthow low morale is? should they do?participate) in. Our culture change coaching modelId encourage anyone reading this uses what we call an Appreciativewhos interested in culture change When homes embrace a social modelInquiry approachinstead of talkingto reach out to us. Wed love to have of living, team members report higherabout what is broken and trying toa conversation with you about your satisfaction and lower stress levels,fix it, we encourage teams to identifyhome, your needs, and how we and turnover tends to be lower. their greatest assets, capabilities,might be able to support you with the resources and strengths to create newprograms we have available atIt has been a long few years forpossibilities for change, innovationthe RIA for long-term care and leaders and teams in long-termand action.retirement homes. LTCTcare. Why might someone be interested in culture If you focus on whats wrong, allKristie Kimmett is an change now? youll see are problems. By shiftingEngagement Manager at the the focus towards strengths and the The pandemic has highlighted afuture, teams notice what works inSchlegel-UW Research Institute critical need for change in long-termtheir home now and what is possiblefor Aging.care in Canada. Along with a focus onmoving forward.things like infection control, staffing levels and hours of care, this needs to include a fundamental change in how we view older adults and aging. Culture change focuses on a shift to a social model of care, where all team members, residents, volunteers and family members are engaged and encouraged to play a role.Throughout the pandemic, team members have proven they can do hard things, and that they can do hard things together. We have heard positive stories around flexible supports, individual recreation therapies and other innovations that will likely continue even after restrictions have eased. Leaders and team members may want to build on this momentum by participating in programs that will support ongoing culture change in their homes.www.oltca.com LONG TERM CARE TODAY 31'