b'CULTURALLY APPROPRIATE CAREentire experience while living in practices and lessons learned. Weor how it works," Dr. Ng explains. "We their homes. dont only deliver care and services; weknow from the feedback we get from Laying the foundationsupport other organizations that are onfamilies that we\'re providing excellent It is up to every long-term care home tothis path as well, adds Dr. Ng. care, but we are always learning and decide what culturally appropriate careAn evolving conversationgrowing together." means for their residents and Even after all its years in operation, Dr. how that can be delivered in a Ng and the Yee Hong team say theyreThe concept of culturally appropriate relevant, respectful and evolving way.still learning what it means to foster ancare may seem hard to define. Yet, And while there are no one-size-fits-allexperience where residents from allthat may be the point. What matters toolboxes or bolt-on programs backgrounds feel at home. most, says Dr. Ng, is that long-term that can create this type of care care professionals recognize the overnight, there are ways to get the "It\'s been 28 years, and we\'re stillvalue of this approach and beginor conversation started.evolving [in terms of] what it meanscontinuethe conversation. LTCTECOLAB_Inst_Template_LinkedIn_Graphic_1080x1080_VersionA (1)_PRINT.pdf 1 2023-04-05 12:47Ask your residents: The most valuable source of education and insights into providing culturally appropriate care are long-term care home residents and their families themselves. HavingNEWexploratory discussions before and during a residents stay, from care planning to care provision and end-of-life discussions, can also helpTHE EASY TO USE, teams stay aligned with their values and expectations. Thats the thing about culturally appropriate careit\'sHARD TO BEATself-determinism. Its autonomy. Its decision-making that comes from them, not from us, but we can facilitate and4-IN-1 SOLUTIONsupport the process, says Dr. Ng.Start with small but meaningful changes: Show residents and theirCLEANS AND DISINFECTSloved ones that the home is on aComing to Canada in Summer 2023journey to become more in tune with its residents expectations. Long-term care providers can invite residents and family members to provide feedback and suggestions on the environment, activities, meals, personal care, and so much more. Be genuine: Arranging ethnically oriented events, reading land acknowledgements, or deliveringcare in ways that mirror cultural valuesLife-transformingis one thing. It\'s another to do sowith a fulsome understanding of whyExercise Machinesthese activities are meaningful to residents and the history behind them. Culturally appropriate care resonates more when it is delivered with genuine consistency and evolves over time as preferences change.Embrace support: Ontarios long-term care sector is a community. Many homes like Yee Hong Centre have spent years learning and refining what it means to provide culturally appropriateONLY AT ORTHOCANADA.COM1-800-561-0310 EXT. 1752care to their residents. Don\'t hesitate to reach out for their insights, best nustep_cpa_ad_2023.indd 1 www.oltca.com LONG TERM CARE TODAY 392023-03-21 10:37:05 AM'