b'COMMUNICATIONS PHILOSOPHYexpressions associated with dementia,kept alive by people like you. Weveand accessible e-learning course from complex mental health, substance usebeen amazed and heartened bythe Ontario CLRI. This interactive and/or other neurological conditions, asthe response to our work thus far,eLearning course will show you how well as their partners in care.but our work is not done. Thereperson-centred language can have a is still a lot to do to implementpositive impact on communicationWhile PCL is more than just switchingperson-centred language in ourand care as well as reduce stigmaout a few words and phrases, changingcommunities. The good news is thatand discrimination.the everyday language that we use toits never too late to start the process be more person-centred is an importantof changing the way we speak.You can also join the conversation starting point. On the opposite page isonline with the hashtag an example of a word swap poster thatSo, what are you waiting for? Take#WordsMatterPCL. Tag us on Twitter we provide, upon request, to long-termthe pledge today and download your@BSOProvOffice & @CLRI_LTC, care homes in Ontario. You can alsocertificate!download a version of this poster onFacebook (Ontario CLRI), or LinkedIn our website. Already taken the pledge? Tell aand tell us how you are implementing Join us: Bring Person-Centredfriend and share who or what inspired#PCLinLTC!Language to your community. you to make the commitment. Together, we can create a more Uptake of this work has been incredible.Already told ALL your friends aboutcompassionate, person-centred To date, over 15,000 people havethe pledge? Take your commitmentapproach to caregiving that truly makes taken the PCL Pledge, committing toto the next level with a short, free,a difference. One word at a time. LTCTchanging the way we interact with and refer to people living with dementia. Additionally, more than 12,000 long-term care leaders and team membersCourtney Stasiuk-Mohr is a Project Specialist for the Behavioural completed the PCL eCourse. Supports Ontario Provincial Coordinating Office at North Bay Regional Health Centre. The Behavioural Supports Ontario website Looking forward to the next six years,can be found at brainxchange.ca/BSO.we know that the PCL Initiative will be DIRECT DENTURE SERVICEShas proudly provided on-site, as needed denture services for residents in nursing homes, retirement homes, hospitals, and private residences for well over 20 years.Our service area covers much of Southern OntarioSERVICES Direct Denture Services offers a full range of customized on-site, as needed Consultation denture services for those in nursing homes, retirement homes, hospitals and New Dentures private residences. We offer everything from consultations to new dentures,Relining of Dentures relines and repairs of existing dentures, Repairing of Dentures staff education to our partnered facilities and referrals to other dental healthcare professionals and more. Our products Labeling of dentures are top notch.ONSITE, AS NEEDED CONTACT US TODAY!Nursing Homes 211-10720 Yonge St. Richmond Hill, ON L4C 3C9Retirement Homes Tel.416.482.3700 Ext 201 855.482.3700 Ext 201(Toll Free)Hospitals Fax: 855.723.3581 reception@directdenture.caPrivate Residences directdenture.cawww.oltca.com LONG TERM CARE TODAY 33'