b'F E A T U R ELeading fromthe Inside-Out Building a coach-like culture in policingBy Heather Clayton,Heather Clayton ConsultingCulture is made from language and behaviours If we can embed coaching conversations into our culture, we will have a major lever for profound culture shift.- J. Keddy, Police & Coaching and Action Learning Lead, Metropolitan Police, London, U.K.P olicing is changing at anvision for leadership is to empowernooneheroicleader,orevena unprecedentedrate.Theevery person to lead. At PRP, this hasleadership team, can do this on their leadershipimperativeresultedintheleadershipdevelop- own. To expect executives to know requirestheabilitytoment program to support employeeseverythingisbothunfairandpot-reframeobstaclesasdevelopmental needs from hire toentiallydangerous.Withinasector opportunitiesandmobilizeacrossretire. The program provides oppor- steeped in command and control, differentsectors.Toeffectivelytunities for continuous improvementhowcanpolicingstrategicallyshift managethischangeandmeetthethatarenottiedtorankorrole,conversations to include and engage needs of the communities we serve,promotionoradvancement.PRPleaders across the organization? This policemustinvestinourpeopleidentified two core pillars for empow- is critical to managing the complex andauthenticallyengagewithourering every person to lead: emotionalissues of today.communityandstakeholderstointelligence and building a coach-likeUpon his appointment at PRP, Chief achieve progress. According to Chiefculture.Finally,theyengagedtheDuraiappahknewthatpartofhis Nishan Duraiappah of Peel Regionalcoaching,teamworkandleadershipmandate would be to address com-Police(PRP),IfwearenotgoodfirmHeatherClaytonConsultingtoplexissuesbydevelopingthenext on the inside, we wont be good ondeveloptheirleadershipdevelop- generation of leaders and engaging theoutside.Thistransformationalment program. This is the story so far. morepowerfullywithcommunity reimagingrequiresculturePoliceleadershiptodayiscom- stakeholders.Hispreviouscoaching shifts,accountabilityand,mostplex.Geopoliticalissues,pandemicsexperience and his own knowledge importantly, courage. andthetensionbetweenhierarchyand experience in police leadership ChiefDuraiappah,theOntarioandengagementarejustafewofled him to make development a key Association of Chiefs of Polices Firstthe complex challenges that leaderspriorityatPRP.Hesoughttobuild Vice-President 2021-22, argues thatare expected to navigate. However,capacity and create a more coach-like 22 H.Q. Winter 2021/22'