COMMUNITY-DRIVEN RESEARCH 
SINCE 2010
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Turtle Island. 
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Yellow-headed blackbird in Treaty 6 Territory on the traditional territory of the nêhiyaw,  Anishinaabe/Saulteaux, 
Dene, Nakota Isga, Nakota Sioux, and Niitsitapi.
Air manages flight operations and 
network planning, Snowbird teams 
handle ramp services, ground 
handling and frontline operational 
support. In short, when the plane 
lands, Snowbird is there. This 
integrated structure is essential 
in northern Saskatchewan, where 
aviation is critical infrastructure 
and communities depend on safe, 
reliable service.
In her role as Assistant GM, Du-
fresne now supports bases in 
La Ronge, Prince Albert, Buffalo 
Narrows, Stony Rapids, Fond du 
Lac and Wollaston Lake. No two 
days are the same; weather delays, 
equipment issues and staffing chal-
lenges are part of the job. She has 
even stepped in as Acting General 
Manager when needed. Through 
it all, her focus remains steady: 
supporting her teams and keep-
ing communities connected. For 
Dufresne, “leadership in aviation is 
about showing up consistently, for 
your teams, your partners and the 
communities you serve.”
Her connection to the North runs 
deep. A member of the Little Red 
River Cree Nation Alberta, Dufresne 
was born in Edmonton, but her 
mother grew up in Camsell Portage 
and Uranium City. Dufresne’s sum-
mers were spent visiting family in 
La Ronge before the family moved 
north for good. Today, she has lived 
in La Ronge for 25 years.
One of the most meaningful mo-
ments of her career so far was 
travelling to Camsell Portage last 
year. “The emotions I felt just being 
there, standing on the beach where 
my mom once played, were over-
whelming,” said Dufresne. She also 
noted that meeting relatives she 
had never known was emotional and 
grounding. It reminded her why her 
work matters.
“I want to continue learning how I, 
and our company, can contribute to 
better opportunities for our north-
ern bases,” she said. She takes pride 
LEADING FROM THE GROUND UP
in fully staffing the Wollaston and 
Fond du Lac bases with local com-
munity members. Creating local 
employment and welcoming north-
ern residents into aviation careers 
is important to her. “Giving northern 
residents the opportunity to work 
with us and bring their knowledge 
to the company is something I will 
always welcome with open arms. 
I want to create an environment 
where everybody feels supported,” 
she said.
Dufresne describes herself as eager 
to continue growing in her role and 
ready for more responsibility. She 
does not believe she has reached 
the top of her career ladder at 
Snowbird or in the aviation indus-
try. Her leadership style is rooted 
in integrity, honesty and transpar-
ency. Dufresne said, “Maintaining 
the respect of our employees and 
ensuring they feel comfortable 
coming to me with anything they 
need is important to me. I hope 
people see me as I intend to be: as 
a determined leader who sets clear 
expectations, addresses issues and 
is fair with people. I strive to model 
integrity, honesty and transparency, 
not just with our staff but also with 
all community members.”
Outside of work, Dufresne is a wife 
and mother. In 2023, she and her 
husband, Tristan, a Twin Otter cap-
tain with Rise Air, welcomed their 
first child, Lincoln. She loves raising 
her son in the North, by the lake in 
the summer and on a snowmobile in 
the winter.
For Dufresne, leadership is simple: 
show up, listen and support your 
people. In a region where aviation 
is more than transportation – it 
is a connection, an opportunity 
and a lifeline – she is proud to play 
her part.  
  Issue 1 – Summer 2026   21 

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