b"PARTNERS IN CAREThat chemistry, that trust thatand separately governed, it leavesit really starts to show benefit and occurred in those early days wasit up to the individual citizen andmake a lot of sense is when you get critically important because when wepatient to navigate those services andteams that are managing a patient started, we didnt know if wed getboundaries. I think there are thingspopulation and not working from an government support, or if we wouldthat we could be doing to make sureorganizationally based approach. be successful.that we're focused on the needs of the individual and setting up ourYou can't try to boil the ocean and We stepped off the curb on this onestructures to be able to achieve that.just say, We're going to make a bigbut you need to venture out andsystemic change. You've got to look try something and see what you canA key part of that is ensuringfor opportunities, much like we've make happen. I give a huge amountthat integration is supported bydone here as a starting point, that of credit to our frontline teams forinformation technology. Thatyou can build upon. You take that making it happen. But I also haveis currently a huge barrier toexpertise and infrastructure, and you to give huge credit to the people incooperation and collaborationstart wrapping it around athe Ministry of Long-Term Care andbecause we have patients movingpatient population. the people in the Ministry of Health,through the system with remarkably because these two ministries reallypoor ability to communicate betweenWhat you get is a system approach, worked together to make this happenprovider organizations. and they moved quickly.not just a hospital versus the long-To resolve this for our transitionalterm care home versus a home care On the importance of care unit, The Ottawa Hospital'sapproach. You just have people caring integrated care: information systems were installed onfor people across a continuum.LTCTthe floors so that there's a completely Dr. Michael Guerriere: I think therescommon record between the unit andExcerpted from Cameron Love and a need for a more integrated kind ofthe hospital.Dr. Michael Guerrieres discussion planning construct that focuses onwith OLTCA CEO Donna Duncan on populations and their needs. WithCameron Love: You hear a lot ofComing of Age, the Ontario Long health services separately fundedpeople talk about integration. WhereTerm Care Associations podcast.BENEFITSSTAFF TRAININGImprove outcomes forcompliance & accreditationPOLICY WORKFLOWStreamline & organize workflows Easy to access, use & mobile friendly Save time, costs & resourcesQUALITY AND SURGE LEARNINGAs a Canadian software company that researches healthcare RISK MANAGEMENT trends and needs to support our valiant providers, we find that accreditation and compliance with best practices are most common challenges. So, we have developed easy, cost-effective tools for staff training, policy, quality & risk management and MADE EASY leadership development that will facilitate these processes and optimize your quality of care.LEARN MORE AT: CANADIAN SAAS SOFTWARE COMPANYwww.surgelearning.caBLENDED LEARNING SOLUTIONS FOR HEALTH CARE COMMUNITIES 60 Caster Avenue, Woodbridge, ON L4L 5Y9 QUALITY & RISK MANAGEMENT TOOLS 1-844-843-4670 x18 POLICY MANAGEMENT SYSTEM sales@surgelearning.cawww.oltca.com LONG TERM CARE TODAY 15"