b'NEW! Part-time program for PSWsCerticate inAdvanced Interpersonal Skillsfor PSW PracticePersonal support workers (PSWs) play a critical role in the health care team, and in ensuring that quality of life is maintained for the persons in their care. Advanced interpersonal skills are essential to PSW practicethey help to build connection with clients and colleagues, enhance the ability to adapt to new situations, and support personal and professional resiliency.The Certicate in Advanced Interpersonal Skills for PSW Practice strengthens skills in the following areasto support you in deepening your practice:Observation and Critical Thinking for PSW PracticeTeamwork and Collaboration for PSW PracticeCommunication for PSW PracticeFlexible Thinking and Problem Solving for PSW PracticeEmpathy and Compassion for PSW Practice'