b'RESIDENT-CENTRED CARECRISTINA DE SANTIS,RESPONSIVE GROUP, &ERIN HAWKER-BUDLOVSKY,RESPONSIVE HEALTH MANAGEMENTSeveral years before the pandemic, we were feeling a growing intolerance and impatience with the status quo in our homesa dissatisfaction with the quality of the daily lived experience, a sense most residents were existing rather than living. There was a deep understanding and an imperative that we need to do better for residents, families and team members in our communities.The Responsive Group evaluated a number of models and methods of person-centred care and chose the Butterfly Approach because of its deeply rooted cultural transformation. It requires employees to call on their emotional capabilities and tap into them through the workday, and to bring themselves into the workplace with their personalities, personal histories, and skills that go beyond their professional designations. Emotional connectedness anchors the Approach What Butterfly does is encourage and support deep emotional connectedness between staff and residents that is very different from the traditional task focus in long-term care and the traditional approach to being a health care provider. It goes beyond a person-centred focus on residentsit recognizes the two-way nature of human interactions and is about the quality of relationships. We encourage staff to share of themselves as a person.Courtesy of Responsive GroupButterfly uses the language of breaking down the usand them.A dynamic physical & sensory environmentButterfly communities become a living environment which more strongly resembles a private dwelling by painting rooms and hallways in vibrant colours, changing the doors on rooms to look more like those of a private residence,Canadas Leader in Institutional and and equipping the environment with meaningful stuff of life, artifacts and items that connect with life experienceCommercial Laundry Equipmentand stories of the people who live in the home. The beautiful strong colours are important to counter the visual impairment of those living with dementia.Each home community is as unique as the people who live within it. A former truck driver who leaves his room might see pictures of a trailer truck, a wheel to turn, things that make him feel connected to his life and whathe remembers. Most importantly, the environment continually evolves to reflect the stories and interests of those living and working in the home. Dcor and sensory items are not static: they purposefully change over time to maintain their relevance.As an extension of this dynamism and fluidity, in each community, daily routines are built around community members needs and interests, such as eating or bathingCONTACT US :1-800-387-9503when it suits them. It could mean engaging them in dailysales@harcoco.com www.harcoco.comtasks such as cooking and laundry because those activities are pleasurable and meaningful to them. www.oltca.com LONG TERM CARE TODAY 11'