b"RESIDENT-CENTRED CAREis going. Im focused on the momentmindful in each moment about how and Im focused on our connection.our actions (or inactions) impact the Its about team members harnessingemotional well-being of residents, their emotional intelligence, andrelinquishing controlling care in favour the concept of therapeutic sharing.of meaningful interactionseach of You look to share information aboutthese elements represents a profound yourself that will be uplifting andculture change and cannot be taught meaningful for the resident. and implemented simply through a policy change. The learning process Butterfly does not expect thatcalls on team members to rely on engagement can happen all the timetheir emotional intelligence and heart,it recognizes and allows space forand to learn through role modelling neutral engagement. You may beand putting themselves in the place of with a resident 30 times a day, andthe resident.meaningful engagement may not be Courtesy of Responsive Group happening every time. But the heart ofIt's a different learning experience When you walk into a Butterfly area,it is looking for the opportunities.for all and a gradual metamorphosis you dont want to leaveits so muchfor each individual team member. warmer and comforting in there thanIn order to be accredited as a ButterflyThere are eight training sessions with in the outside world. area or home, neutral interactionsa minimum of four hours for each cannot exceed 50%, and fewer thansession. Not everyone evolves at the From control to connection10% of interactions can be controlling.same time and its important to leave Implementation is a journey ofAccreditation is a rigorous processspace for that. learningand of unlearningforwith extensive on-site observations every team member. It starts withthat are evaluated using a research- In long-term care, its been each individual learning to share ofvalidated tool, QUIS (Quality ofcountercultural to bring ones full self themselves in the workplace andInteractions Schedule).to work. Change, even good change, move away from being controlling inis difficult and requires an adjustment their interactions with residents. All three of our pilot long-term careperiodgiving some things up Butterfly teaches us that in a typicalhomes have been accredited asbecause of the importance oflong-term care setting, our actionsButterfly communities. The specificother things. are often controlling, even with thehome areas are Cedar Grove, best of intentions, i.e., we care forBirch Grove and Chestnut GroveButterfly asks that team members residentsbut often wish to directat Hawthorne Place Care Centre,wear regular clothing to remove what they can and cannot do, ratherChedoke Falls at Dundurn Place Carethe us and them and while for than enquire, engage and offer Centre and Willowvale at the many team members this was not them choice. ONeill Centre. a difficult change, for some team members uniforms represent personal What we aim for is meaningfulWere now in the process of planningaccomplishmentsand their removal interaction. I may be bringing yourthe implementation of the Butterflyrequires a further transition. medication, or coming in to help youApproach in additional homes.get ready for the day, and Im takingButterfly also asks team members to the time for a conversation aboutHelping team members adjustshare their life stories, their likes and what the weather is like outside, aLetting go of a task-based mindset,aspirations; some team members hobby I worked on last night thatbringing ones self more fully intodidnt want any information about might be of interest, or how the daya workplace that is a home, beingthemselves posted in the home. Youre in Gifted HandsOur Services Support: Our Staff:Long Term Care Facilities Registered NursesRetirement Residences Registered Practical NursesNursing Homes Personal Support WorkersHospitals Care Supports AssistantsRehabilitation Clinics Dietary Aides1:1 Home Care HousekeepingPediatric Nursing Nurse ManagersMental Health Facilities Interim Director of Care / Director of WellnessUnregulated Care Providers (Medication Certi cation) Call us today for the Gifted HandsMedical Lab Technicians and more! Health Services guarantee! Competent care, with a personal touch!info@giftedhhs.com|1-866-392-5122|GiftedHHS.com12 LONG TERM CARE TODAY Spring/Summer 2024"