b'RESIDENT-CENTRED CAREgo from using their cutlery correctly and recognizing their meal to not knowing which utensil to use or whats on their plate. If we have taken the time to build a good and trusting relationship with that resident, we can work alongside the resident to create a support strategy that addresses this change in a way that respects the way they learn and adapt.Getting to this place of trust begins with embracing person-centred care. Schlegel Villages team members are encouraged to place a primary emphasis on fostering relationships with residents so that they can meaningfully contribute to their care and quality of life, no mattertheir capabilities. What does LIVING in My Today lookWerelike in practice? For one, it begins with understanding each individual\'s story, and using practices such as "All aboutthe appleMe" pages to learn who they are, where they\'re from, how they prefer to communicate, and the small thingsa day.that can brighten their day.Practising LIVING in My Todays relationship-centred care approach means honouring residents individual preferences. A key focus is ensuringAt Sherrard KuzzLLPwe that residents can tailor their schedulecollaborate with our clients and activities to their own preferences. If someone wants to have tea in theirto anticipate and avoid room in the morning, rather thanhuman resources problems.joining in the homes activities, weWe know proactive steps honour that. Historically, the long- If youre an employer,term care system was set up to betoday will prevent painful one-size-fits all, with a lot of groupheadaches tomorrow. were the only call programming. Theres still a valuableyou need to make.place for that, but each residentsFrom human rights to health individual preference trumps and safety, and everything group activities. in between 24 HOUR 416.420.0738"What it comes down to is making that real human connection and letting that guide your care," Luth says.Shifting the culture LIVING in My Today has its roots in Schlegel Villages culture change journey and began taking shape when Luth assumed her current role nearly six years ago. She started scanning the long-term care community forContact: info@sherrardkuzz.comdementia-care strategies that leanedsherrardkuzz.com | 416.603.0700 | 24 Hour 416.420.0738more into the relationship side of250 Yonge St #3300, Toronto, ON M5B 2L7 | @sherrardkuzzresident-centred care. After gathering inspiration from several programs, www.oltca.com LONG TERM CARE TODAY 19'