b'ROBOTS IN CAREThese reports have already generatedReports from Buzz, the robot thatthey come in, where theyre going, some interesting insights. In thegreets visitors, are also providingand even the purpose of their visit, short time theyve been around, thevaluable insights. In addition towhether theyre a caregiver, general data has shown that residents in thedelivering a friendly hello to visitors,visitor, contractor or supplier,homes dementia care area are thethe digital ambassador provides aexplains Riepert. most engaged with the robots, andstream of data-driven insights about that, overall, residents are enjoying allthe homes visitor activity. [Buzz]The home had a visitor system before, four categoriessongs, jokes, triviakeeps completed records of whichbut the timeliness and accuracy of and booksequally. people are coming in, how oftenBuzzs reports are especially helpful in understanding and optimizing visitor activities. Similarly, Buzz has also helped leadership gain the full picture about a residents visitors. For example, says Riepert, Sometimes staff are concerned that a certain resident doesnt get visitors. But now, we can look at the data and figure out if thats the case or not, because sometimes it could be they are getting visitors but just not at the time when that staff is working. One of the things I really like about technology is that were not relying on human interpretations, which are valuable but not the full picture, Riepert adds. Were getting factual data to make better decisions.The robots have a bright future at Trinity Village. The home is working towards programming them to navigate the hallways to alert residents to upcoming activities, communicate announcements and reminders, or offer one-on-one engagement. At first, our residents werent comfortable with the idea of the robots coming into their room, Riepert says. Now that residents have 14 LONG TERM CARE TODAY Fall/Winter 2024'