b'QUALITY IMPROVEMENTLessons learnedTeams also noted lessons learned from the implementation of enhanced person-centred care approaches within their homes, such as getting families more involved in care planning and training staff in relational care strategies: Hearing from care staff about all the creative ways they connect with residents helped these staff feel that their work is valuedand appreciated. Others appreciated seeing how person-centred care initiatives improved staff experiences of the provision of care, because the long-term rewards are decreased workload, decreased safety concerns and increased joy in all of our work lives. One team from Ontario saw changes in both resident outcomes and work culture and noted that it gave context to the lived experience of our residents in the organization, and Peer-to-peer learning home to support implementation ofimprovements in quality of life for our Many teams described receivingtheir improvement project.residents means a more engaged and significant benefits from peer-to-peerkinder workforce. learning activities and coaching hubs,Feedback at the conclusion of the where they were able to gain practicalprogram articulated this sentiment,Future programsquality improvement education andwith participants stating, I was able share solutions to common problems.to truly learn about our residentsBuilding on the success of the Building on this model of sharedwith this program and work towardsReimagining LTC program and prior challenges and solutions, some teamsstrategies and solutions with the clinicofferings, HEC will continue to also chose to create or increase theteam, and I see a team that hassupport the long-term care sector frequency of staff huddles in theirgrown together and is more unifiedwith new programming launching in than prior to the project. late 2024 focused on the appropriate use of antipsychotics and person-centred care, open to all long-term care homes across Canada. Homes are invited to sign up for Healthcare Excellence Canadas email newsletter by either contacting us directly at communications@hec-esc.ca or signing-up through our website at healthcareexcellence.ca. We encourage homes to follow HEC on social media to learn about opportunities to join other programs offered by HEC. LTCTJoanna Burke is Program Lead of Health Innovation Programs with Healthcare Excellence Canada, where she supports programs focused on building quality improvement in the long-term care sector.30 LONG TERM CARE TODAY Fall/Winter 2024'