b'TECH TALKQ: AI is often a feature of newSo much of learning to use AI is figuringtechnology solutions. How can long-term care homes introduce out how to ask questions and give itAI to their teams and increase directions. It takes a bit of playing around.comfort with it? Over time, staff get better at usingMost people in long-term care are experimenting within their own prompts and knowing what these toolscomfort zonesusing Microsoft Copilot, ChatGPT, or other generative can and cant do. Again, everyone is atAI tools as personal assistants fortasks like writing emails ortheir own stage in learning and adopting.preparing templates. We encourage use at Schlegel Villages, with a clear internal policy that identifies the guardrails: nothing proprietary from a business perspective and no personal information of residents, team COMMERCIAL members, or any other individual LAUNDRY SYSTEMS should go into these systems.Available in 22 LB. and 33 LB. To build confidence, we host internal workshops and showcase multiple tools. Weve taken time to educate our teams about privacy and the sensitivity of sharing data into these tools. Dalex Canada Inc. 157 Adesso Drive, Concord, OntarioGTA & National Sales So much of learning to use AI is 1-800-387-3507 | www.dalex.caLou Mignardi figuring out how to ask questions equipment@dalex.ca 416-805-2240 and give it directions. It takes a bit of playing around. Over time, staff get w w w. d a l e x . c a LG Commercial Available for Sale Across Canada better at using prompts and knowing what these tools can and cant do. Again, everyone is at their own stage in learning and adopting. REDE ING OR BUILDING? The use of these tools is only REDEVVELELOPOPING OR BUILDING? going to grow, making their way W E ARE SENIOR LIVVING REAL ESING REAL ESTTAATETE into the everyday software we use WE ARE SENIOR LIDEDEVVELELOPOPMENT EMENT EXXPPERERTTSS at work, so its important to start becoming comfortable with AI. Give team members permission and encouragement, give them the guardrails for use, and help build their ENHANCING THE skills and understanding of how these LIVES OF SENIORS. tools work. LTCTPhil Vlach, Head of Technology for Schlegel Villages, is a technology strategist who is also the founder of AgeTech Labs. He also leads 647-302-7351 AgeTech Connect Toronto and is seniorsdevco.com recognized as a leading expert in applied technology within the elder care sector.22 LONG TERM CARE TODAY Fall/Winter 2025'