b'How do we better retainand engage our staff?SSC ran a survey of 65+ LTC administrators and HR leaders in Ontario, as well as a full-day session in Missisauga. Selected Results82% 20% 38%of LTC homes use agencyaverage turnoverof LTC homes lack staff on a weekly basis of staff in Ontario a formal employeeengagement strategy5 Key LessonsEngagement Takes Time Theres No One-Size-Fits-All Strategy Its Not About Having TechnologyAnd Technology Buys You Time Top Homes Are Proactive and Creative Its About Using It WellAll engagementwhether its wellnessTheres no universal playbook forNearly every LTC home uses technolo-check-ins, appreciation events, or one-on- engagementbut high-performing homesgybut not all use it effectively. Homes one coachingtakes time and intention.have something in common: they act. Theythat fully adopt their tools, embed them in But many homes are stuck in firefightingtry new things, listen to their teams, anddaily workflows, and train their teams to mode, without the capacity to focus onevolve their approach. use them well see measurable results in people or culture. retention and morale.Whether its hosting community events, What sets top homes apart? They invest incelebrating milestones, or just being visiblesystems and tools that reduce admin, auto- on the floor, the key is consistency and mate routine tasks, and give leaders backcreativitynot perfection.the time they need to lead. Our staff stay The Key to Retention? People StayEngagement Works Best When Ownedbecause of the for People by LeadershipNot Left to Chance people they work Across all survey responses, one themeDespite knowing how important engagementwiththeir rose above the rest: people stay becauseis, 38% of LTC homes still lack a formal of the people around them. Coworkers,strategy. co-workers the residents, and strong, supportiveTop performers dont leave engagement to HR leadership are what drive loyalty. or front-line champions alonethey make itresidents and the Pay and benefits matterbut they donta leadership discipline. That means planning, retain staff in the absence of respect,structure, and accountability at every level. community they connection, and culture. Top homes focus on building a workplace that feels safe,Engagement becomes part of how they lead,serve.supportive, and deeply human. not something extra they hope will happen.Email fede@staffschedulecare.com To be part of next years survey Receive full survey results, including: Top Employee Engagement Ideas of 2024'