b"TECH TALKAnother quick win is addressingFor small homes that dont knowtechnology journey, small quick wins workflow irritants. What are the thingswhere to begin, Feldman says thatcan make a big difference. staff say get in the way of their work?looking at wound care is a simple Ask for feedback if its not clear. and tested way to start. Wounds areQuick wins are viewed positively by Look at the technology other complex, painful, and difficult toyour team and build momentum, homes have implementedassess consistently. Feldman says. They show your staff, successfully for the same problem, show residents and families, and just he says, with their insights into costsModern wound care tools useas importantly show you that change and implementation.imaging to deliver consistent, accurateis not only attainable, but it also assessments. For small homesactually makes an impact. Sometimes small homes areespecially, this means staff do notconcerned about a lack of fibreneed to be experts in measurementShare the data that backs up your internet and other infrastructure they take a photo, and the systemefforts and be sure to celebrate barriers. These challenges are notanalyzes it.your success with staff. Start the what they used to be, FeldmanThis improves accuracy, supportsconversations about other possibilities.explains. Satellite options haveclinical decision-making, reduces the dramatically expanded access andburden on staff, and increases theirWhen building an ongoing approach, reduced costs. What once feltclinical confidence.Feldman adds that a collaboration impossible is now achievable for manyof both top down and bottom homes, even in rural settings.For homes using PointClickCare, aup perspectives has the best results wound care partners program withfor solid and successful innovation. Quick wins: Resident carethis capacity is integrated directly intoKeeping the approach to technology The market and sector are rapidlythe system.inclusive, and ensuring diversity of expanding the many ways that AI andsuggestions and participation, is technology solutions can supportBuilding on early successa great way to ensure everyone is resident care.For a small home starting thebenefiting from the changes.LTCTBRINGING YOUR CONTENT UP TO DATE IN POINTCLICKCARE Looking at ways to remove workflow irritants isnt just about implementing new technologyoften, its about making adjustments to technology you already use. With the majority of homes in the province using PointClickCare (PCC), a simple way to reduce friction for staff is to make sure the content in a homes PCC is clean and current, says Stuart Feldman, VP, Canadian Market Lead, PointClickCare. PCC provides the shellthe structure of an electronic health record. Everything that you put into it becomes living, breathing contentbut over time, every electronic record accumulates noise,' Feldman says. Dropdown menu pick lists get cluttered with old hospitals or facilities. Assessments and order sets become outdated. User-defined fields tend to expand. These small issues create frustrationstaff spend more time scrolling, guessing, or working around the system instead of using it efficiently.Homes often underestimate how much efficiency they can gain simply by ensuring that their data and documentation structures are accurate, consistent and relevant. Good governancea clear, consistent process for keeping systems cleanmakes everything run smoother. Most organizations that have been successful with this have made updates a daily commitment. As part of this process, homes need a regular feedback loop: Whats confusing? Whats outdated? Whats missing? Its not easy to keep up with content when there are other pressing priorities in long-term care. But when your data is optimized, it allows for a home to be humming and working at peak performance, rather than facing little glitches that slow people down and create confusion, Feldman says. We tend to underestimate how much people can feel bogged down by inefficiency. As Ontario homes switch to the new interRAI Long-Term Care Facilities (LTCF) assessment system, Feldman adds that its an opportunity to look at the system with fresh eyes and rethink how to set up homesfor success.www.oltca.com LONG TERM CARE TODAY 13"