b'TECH TALKalerts for each person. This is going toBecause cameras and audits haveAnd we dont roll everything out at help us be proactive with their care,been part of our environment for aonce. We pilot, refine, and then scale. including fall prevention. long time, staff are comfortable withSometimes we use existing products; this. They know theyre about safetyother times weve worked with Another area is AI in our camerafor residentsand protection forcompanies to develop them. It really surveillance systemits in allstaff. For example, when residentsdepends on what process youre trying common areas, everywhere exceptare living with advanced dementia,to improve.in resident rooms. Weve had someone of the symptoms can be cameras for more than 20 years, andsuspicion. Accusations of theft are notTechnology is a core line item forbuilt on them over time, but we diduncommon. The camera will show usus. Its not optional and its nota full overhaul with a new AI cameraand the residents families what temporary. We spend just undersystem that can help us seek specificactually happened. 2% of our total budget on software and information. They are used for safety,technology. If technology supportsaudits, and investigations of incidents.Q:How do you decide whichcare delivery, workflow and safety, it You can customize what you wanttechnologies are worthbelongs alongside staffing asto look for, and where you want topursuing? How much of youressential infrastructure.look. Lets say a resident has a fall inbudget do you invest? a common areayou can see theQ:What role does data play in nature of the fall including whetherWe do continuous qualityyour culture?they hit their head, which helps guideimprovement, regular reviews, and we the clinical investigation.listen closely to what staff are saying.A very big one. We use data toWhen a pattern emergeswhethersupport fairness, transparency and As for audits, PPE audits would beits workflow, documentation, safetylearning. Each home area has a report a good example. We can ask theor communicationwe look for toolscard that includes indicators related to cameras to find examples of gownsthat address that specific issue. workload, safety, documentation and being worn in common areas, whenresident needs.they should only be worn in residentWe also involve staff early. They test rooms. We dont use this as a gotchasolutions, give feedback, and helpThis has eliminated a lot of informalit helps us support staff educationshape implementation. That buy-in narrativeslike one unit having a and reflection on their practice.is critical. heavier workload than anotherand replaced them with facts. It also helps with admissions planning and discussions with system partners.We also use data to support staff PROUDLY development. Performance feedback CANADIANis grounded in real information rather A nationwide network, RESTORE trusted since 1977. than perception.Q:What advice would you give what matters to other long-term careServices Include: home leaders? Deep Cleaning & SanitizingStart with your culture and yourRestoration Services problems. Identify what is getting inRenovation Services the way of good care or good workMould Remediation and look for tools that remove thoseAsbestos Abatementbarriers. What are you spending tooContent Cleaning much time on? Biohazard RemediationInvolve staff. PilotGeneral Contractingthoughtfully.Suite RenewalMake sure your IT foundation is solid. Our experience is that technology works best when its FIRE WATER WIND MOULD ASBESTOS CONTRACTING invisiblewhen it simply makesDebby Riepert, CEO 24 Hour Emergency Response1-866-494-6627 Coming Through For You! winmar.ca work easier. LTCT Trinity Village18 LONG TERM CARE TODAY Spring/Summer 2026'