b'TECH TALKFull implementation After using the gathered insights to refine the implementation plan, its time to fully integrate the technology.Its important to keep engaging people at your site. What is their experience, and what adaptations are needed to your implementation and sustainability plans? Collect their feedback regularly at key intervals (i.e., three, six and 12 months post-implementation).Monitor whether implementation is happening as planned and confirm that your environment still supports the change. Check that resources are still readily available. Continue to perform cycles of improvement accordingly and provide ongoing support to your implementation team. Evaluation and sustainability While listed last, evaluation and identify challenges to integrating theAs this phase progresses, look at wayssustainability activities happen technology. Then, have them helpto support your implementation teamthroughout the entire process. to choose change strategies thatthrough tools, training and coaching.Overall, this phase looks at how the directly address those challenges,Use cycles of improvement, suchimplementation went, whether your such as training, engagingas Plan, Do, Study, Act, to monitoranticipated outcomes were achieved, champions, incentivizing, etc.the implementation progress andand whether the original needidentify areas for improvement.was addressed. Finally, start to plan for sustainabilityUse this feedback to refine your and, if applicable, scaling. Long-termimplementation plan and ensure thatVarious types of evaluationssuccess depends on thinking any necessary resources are can be used throughout the beyond the end of thereadily available. implementation phases. implementation project.Early implementation Now the fun can begin! In this phase, you operationalize your implementation plan in a small-scale environment to observe how the technology is used and gather feedback from end-users, including residents. Be clear about the why of the project and set expectations early to maintain alignment with people at your site throughout the project.Motivate people to support and deliver the change by fostering their autonomy (ownership), competence (confidence) and connection (belonging). Explain what is changing and what is staying the same. AskO.C.A. ARCHITECTS INC.what matters most to them, what35 Years of Seniors and Community Designtheir commitment is behind theRetirement - Independent and Assisted LivingMemory Care and Adult Day Programschange, and what they see asLong-Term Care Facilities | GTA and Ontariopotential gains or losses due to thePHONE: 416-767-1441 |INFO@oca-architects.comintegration of the technology. www.oltca.com LONG TERM CARE TODAY 23'