b'BEST PRACTICESTaking operationsfrom good to greatIt all comes down to best practice methodsBy/par John KenneyParler des oprations de bonexcellentTout se rsumedes pratiques exemplairesH ave you ever heard that a roofing contracting businessA vez-vous dj entendu dire quune entreprise de is difficult to organize? You may have said it to yourselfconstruction de toitures est difficileorganiser ? over the years. Indeed, our business is not a productionVouslavezpeut-treditvous-mmeaufildes assembly line where you can pull canned off-the-shelf processesans.Enfait,notreentreprisenestpasunechanede and procedures to control your operations. Every roofing projectmontage.Chaqueprojetdecouverturecomportedes hasdifferentcircumstances,conditions,plans,specifications,circonstances diffrentes. supervision, job problems, conflicts and issues.Alors,quelestlemeilleurmoyenderduireles So to overcome our real-world situations, what is the best wayproblmes et de maximiser la rentabilit ? Devons-nous to minimize field problems and maximize project profitability?examiner nos employs ou nos systmes ? Il serait prf-Do we look at our people or systems? It would be best if you hadrable davoir les bonnes personnes et les bons processus, the right people and processes, but without best practice methods,mais sans pratiques exemplaires, mme les meilleures even the best people will fail.personnes choueront. 34 ROOFING CANADA FALL/WINTER 2022'