b'1LIFESAFETY ISLA SCURIT EST A PROFITUNE STRATGIE STRATEGY:RENTABLE :Build legacy by leading Laisser en hritage des with systems systmes scuritairesBy Theo Heineman, CRSP, CEO, 1Life Workplace Safety Solutions Ltd. par Theo Heineman, CRSP, CEO, 1Life Workplace Safety Solutions Ltd.E veryroofingbusinessownerwantstogrowaprofit- T out entrepreneur en couverture souhaite dvelopper une able company, protect their people and leave a legacyentreprise rentable, protger son personnel et laisser un theyre proud of. But far too often, owners are caughthritage dont il est fier. Mais trop souvent, ils sont pris firefightingmanaging incidents, rework or insurance fallout teindre des feuxincidents, reprises, rclamations dassu-instead of scaling performance. The truth is that those problemsranceau lieu damliorer leurs performances. Ces problmes rarely come from workers alone. In fact, studies and decades ofsont rarement dus aux seuls travailleurs. Des tudes montrent experience show that only about 15 per cent of safety, qualityqueseulement15%desproblmesdescurit,qualitet andproductionissuesarecausedbyindividualactions.Theproduction proviennent dactions individuelles. Les 85 % restants other 85 per cent? Theyre rooted in the management system.trouventleuroriginedanslesystmedegestion.(Source: (Source: Edwards Demming.) Edwards Demming.)Your systemshow tasks are standardized, trained, supervisedVos systmesla faon dont les tches sont normalises, and enforcedare the silent engine behind every job. If you wantformes, supervises et excutessont le moteur silencieux to change your results, you have to change your systems. Andde chaque travail. Si vous voulez changer vos rsultats, vous devez when you do, everything shifts: your risk exposure, your costchanger vos systmes. Et lorsque vous le faites, tout change : structure, your workforce stability and your growth trajectory.votre dure dexposition, votre structure de cots, la stabilit de After working in the field with hundreds of business owners,votre personnel et votre trajectoire de croissance. weve identified the Four Multipliers that drive performance andAprs avoir travaill avec des centaines de chefs dentreprise, risk management: nous avons identifi les quatre multiplicateurs qui dterminent 1.Critical Task Inventory: Every company has a core set ofla performance :tasks that carry the bulk of the riskhot work, working1. Inventaire des tches critiques : Inventaire des tchesat heights, mobile equipment, energy isolation. Identifycritiques : Identifiez les tchesrisques levs (travailthem, then build or refresh Job Hazard Analyses (JHAs),chaud, en hauteur, quipement mobile, isolation nerg-Safe Work Procedures (SWPs) and training. This becomestique), puis laborez ou actualisez les analyses des risques, yourplaybooknotjustforsafetybutforquality,andprocduresdescuritetformations.Ceguidescuri-generally results in 80 per cent of risk being managed witht-qualit permet de grer 80 % des risques avec 20 % 20 per cent of effort.des efforts. 2. Leading Indicators: Dont wait for injuries or shutdowns2. I ndicateurs avancs : Les entreprises les mieux gres to drive change. The best-managed companies track nearsuiventlesquasi-incidents,valuationsdesrisqueset misses/minor incidents, field-level hazard assessments andinspections pour prvoir et prvenir, plutt que dattendre inspections to predict and prevent incidents before theyles blessures ou arrts de production. Ces signaux dalerte happen. These are your early warning signals, and theyreprcoces sont les donnes recherches par les assureurs the data underwriters and clients want to see. et clients.3.Supervisor Accountability: Across Canada, the Internal3. Responsabilit du contrematre : Au Canada, le systme Responsibility System places legal duties on employers,de responsabilit interne impose des obligations lgales supervisors and workersnot on the safety person. Youraux employeurs, contrematres et travailleursnonla 34 ROOFING CANADA FALL/WINTER 2025'