b'2143.CAMFlyer19-6Pg9/5/198:30 PMPage 2MONDAY, NOVEMBER 18 protection, network security and the availability of cyber companies to change culture and performance in theirinsurance as a tool to protect your companys bottom line organization? SUNDAY, NOVEMBER 17Reputation Managementand respond to complex cyber threats. Join Dave for a thought-provoking session for operations6:00 PM to 10:00 PMReceptionCanadian Association of Movers The Canadian Moving Industryand management on helping drivers, and other employees,MONDAY, NOVEMBER 18Megann Willson,understand and alter their current habits to provide safe Canadas Trade Association for the Moving Industry CEO & Partner, PANOPTIKA Time for a Change? 7:30 AMRegistration and buffet breakfastKEEPING AHEAD OF THE CURVE and efficient performance. 7:30 AM to 4:00 PMTrade show Gone are the days when all you Over the past year, CAM has been supporting the student-had to do was do a great job for led research of Asrai Ord at the University of British On Top of The World 9:00 AM to 4:00 PMPresentations, lunch and breaksyour customer, ask them for rec- Columbia on the current state of the moving industry.2:00 PM to 2:40 PMAnnual General Meetingommendations, and apologize and Many of the issues documented in the research are already Chuck White, President and 5:00 PM to 7:00 PMJozos Bar, Reception courtesy Canadian Association of Movers 24th annual conference in the this make it right when you made a well-known within the industry, having been part of casual Brian Limperopulos, Vice of Ogilvy Insurance including performance by Dear fellow moving professional: thethememistake. Todays proactive con- conversation for years or decades. However, as the moving President, International Canadian comedian Rob Puesumer turns first to the Internet industry continues to face changing market conditions, Association of Movers TUESDAY, NOVEMBER 19to invite you to attendOntario. per ourThe first and social media to make a buying CAM hopes that documenting these issues can serve as a The International Association of 7:30 AMRegistration and buffet breakfastoffor next generationformance, We are pleasedareaBlue Mountain,blocksof the beginning of CAM.our decision. CAM actively reminds consumers to read reviews jumping-off point for more industry-based discussions and 7:30 AM to 1:00 PMTrade showbeautiful resorttheme of building50th anniversaryve and head towardsof movers before they make their choice. But nowadays, the problem-solving on what the future might look like for Movers (IAM) fresh off their own 9:00 AM to 1:00 PMPresentations, break and lunchconferencemarks thethe cur todays moving companies. Join us for a presentation of the conference in October, which willon last yearsof the Curve. 2019as we go aroundto flood of information for consumers includes online reviews, latest results followed by an open forum to share ideas. feature a Global Moving and 1:00 PM to 4:00 PMOptional activities ExpandingKeeping Aheadchallenges; however,or stronger. of our program(to be announced)year will behas had itsmore engagedup the qualitymix of learning recommendations, forums, and more. Fake reviews,Mobility Standards Summit, willhalf century certainlyhas never beencontinuing to stepis the rightunhappy customers with time on their hands, and true5:30 PM to 9:00 PMChairmans Reception y, our Associationand we aretwo-day programA View from the Corner Officefill us in on international issues and Awards DinnerCentenar wonderful reviewsOur successfulcrisis management are all part of online reputationBack by popular demand, this session will include aand trends as well as their (all times and programming are subject to change)conference hadattend event.on industry challenges. management. How does your company, with a limited The 2018conference a mustthrown in. to stay aheadwhether it be a hard moderator asking questions to a panel of van line andthoughts on the Summit and themake the CAMa little bit of funto help you preparefor everyone what you number of good reviews, compete against another thatindependent movers senior executives on a variety ofneed for the global moving andmingling, withinformationwith somethingare important issues;the has hundreds of 5-star reviews? How and when shouldRob Pue, Comedianandup-to-the-minutethis yearour members feelcomputer hack;on you respond to the negative reviews and commentscurrent topics that are of interest to our membership.mobility industry to drive thewill highlightmore interactive sessionsy and whatcompany a massiveto keep them safeA gregarious and dynamic This yearindustr Have something youd like them to discuss?adoption and development oflooking to haveto save yourhabits in ordera special update you receive?of the Canadian movingdrivingy withcomedian with a knack for telling itWe arerealitydown your computertheir currentindustr Contact CAM at admin@mover.net with the topic. industry standards. Withoutlook at thesure you lockand alteron the internationalOctober 3rd. Good online reputation management is not only aboutindustry standards, the global like it is, Rob has become one of thecan do to makedrivers understandor an updatein Chicago onhave an brightest voices to hit the Canadianof helpingnegative reviews;Summit being heldgoing. Wereacting well to what people say about you, your brand, or TUESDAY, NOVEMBER 19 moving and mobility industry will comedy scene and is a regular at importancewithmomentumus.the road; how to dealand Mobility Standardsare hoping to keep theattendees joiningyour products and services, but also about whether to react be unable to adopt transformativefrom the Global Movingshow to date and wenew suppliers and first-timehosted by Ogilvy at all and, if so, when. Timing is critical, and big companies technologies like interoperability Just For Laughs Montreal, Ha! Halifaxour largest tradewill have someMonday evening,to enjoy the have whole teams, or even reputation management firms to Changing BehaviourA Culture Change that and blockchain. Comedy Fest and The WinnipegLast year wasspace this year andand the very popularavailable for youwine tasting. Starts at the Top Comedy Festival.even larger exhibitreceptionsome downtimeout for sometake care of all this on their behalf. But for a small-to-mediumnights welcomingwill beperhaps ventureand Annual sized business, this work will usually fall to you and your Dave Earle, President & CEO,Sundayregistration. Therecaves orReceptionRob Pue, team. This session will help wade through the complicated British Columbia Trucking Thank you to our 2019 sponsors!As always,included in yourenjoy the scenicpopular Chairmansour emcee will be Insurance, arego for a hike,at CAMs veryy. This year,and frustrating world of online reputation management. Associationamenities of the village,on Tuesday eveningmembers in the industr theconference will closedistinguishedscene. nestled withinCyber SecurityCan You Afford the Risk?Even on a good day, long-distance P L A T I N U MThewe honourcomedyHotel,of diningDinner whento hit the CanadianThe Westin Trilliuma large varietyfor truck driving is a challenging workAwardsvoiceslocation,andComeMiki Ho, Underwriter, environment, with long hours onbrightestyears conferenceof delightful boutiquesmoving season. one of theadvantage of thisvillage fullthe long and strenuousInternational Cyber & Tech., the road, onboard screens display-takeful pedestrianfrom We hope younext to a wonder you a lovely respite6 out ofBeazley Canada Limited ing maps and texts, paperwork toBlue Mountainsthat will offer5 stars!and pub experiencesData breaches can happen for a glance at, lunch at the wheel and the weekend and relax! Best one yet! host of reasons including a hacked periodic conversations with dis-First classdatabase, mishandled data, vendor patchers. But just a few seconds G O L DRegards, conference! errors or vulnerabilities in your with a drivers eyes off the road could change lives forever.CAM Conference Committee & Storage Jim Carney Rawlinson MovingLtd. Ltd. feedback on CAMs 2018companys website. MoreAt the same time, the expectations of customers for fasterCam CarswellCountry Wide Moving annual conference customers are concerned with service, regulators for greater control over driver behaviour,Milton Letkeman Jays Moving & Storagehow you handle their information and the public for more accountability, continue to growPhil MurphyAllied Van Lines Canada and a large scale incident can have a significant impact on and our industry must grapple with how to meet them in David OgilvyOgilvy Insurance both your companys reputation and bottom line. With that competitive rate and labour markets.Steve Stockill Victory Packaging in mind, steps should be taken to protect your business, S I LV E R B R O N Z Eyour clients, and your employees from the threats that go How greatly does the influx of technology, the intergenera-along with the increased efficiencies of using technology. tional conflict and increased regulatory oversight influenceThis session will focus on the importance of privacybehaviour? What opportunities are presented for'