46 BUILD MANITOBA winnipegconstruction.ca IMPACT BUILDERS From apprentice mentorship to strengths-based leadership, Transcona Roofing is redefining what it means to invest in people – and earning industry recognition along the way TRANSCONA ROOFING By Twila Driedger W hen Transcona Roofing was named Urban Employer of the Year at the 2025 Apprenticeship Manitoba Awards of Distinction gala, the recognition affirmed what the company has long believed: investing in people is the foundation of long-term success. Held on November 27, 2025, the 19th annual gala brought together nearly 400 industry leaders, tradespeople and educators to celebrate excellence across Manitoba’s skilled trades sector. Among 37 nominated individuals and organizations, Transcona Roofing stood out for its commitment to employee growth, safety and long-term career development. At the heart of this recognition is a deliberate shift towards people-first leadership. In the years following the pandemic, owner Rich Marchetti chose to prioritize long-term excellence over short-term stability – a decision that reshaped how the company builds teams and supports growth. “We set out to build a solid foundation, and that foundation begins with our people,” says Marchetti. “Our team is our greatest asset, and success depends on placing the right people in the right seats.” That transformation has been supported through an ongoing partnership with Wendy Hofford of WH Strategic Drive. Through strengths-based coaching and leadership development, Transcona Roofing aligned roles with individual capabilities and fostered a culture rooted in trust, clarity and accountability. By focusing on how people communicate, lead and collaborate, the company has strengthened both culture and performance. Employee engagement rose from 80 per cent in 2021 to 97 per cent in 2024. “As a strengths-based organization, we help each person perform at their best,” says Corina Ngan Tian, service manager at Transcona Roofing. “Our positive and empowering culture motivates our crews to go above and beyond for our customers.” That culture is especially visible in apprenticeship development. According to Ngan Tian, apprentices are paired with experienced foremen who provide daily mentorship, hands-on instruction and constructive feedback. Training goes beyond technical roofing skills to include safety, communication, site coordination and customer service. The company invests heavily in paid supplier training as well as continued education, with staff participating in WCA’s Building Supervisors for Tomorrow program, supporting team members pursuing Gold Seal Certification and encouraging leadership training with CliftonStrengths and the Dale Carnegie program. Continuous improvement is built into operations with structured one-on-one check-ins, providing space for staff to discuss career goals, identify training needs and ensure alignment between individual aspirations and company objectives. Additionally, weekly continuous improvement meetings bring foremen together to collaborate on enhancing safety, quality and productivity across departments. Transcona Roofing’s leadership also extends to inclusion, creating meaningful pathways for Indigenous and Métis workers to enter and advance in the trades. “A number of these hires have advanced into full-time, year-round positions and are progressing towards Red Seal certification,” says Ngan Tian. In recent years, the company has also welcomed Ukrainian newcomers into its crews, offering free on-site English classes twice weekly at both beginner and advanced levels. “This initiative has improved communication, safety awareness and overall teamwork, while also strengthening morale and inclusion across the company,” Ngan Tian shares, adding that women are increasingly visible in leadership as well, with a 50-per-cent women-led management team helping shape strategy and culture. Transcona Roofing’s Employer of the Year recognition is more than a milestone – it’s a model. In an industry facing labour shortages and rapid change, the company is demonstrating that the most sustainable growth strategy begins with investing in people. WORKFORCE CHAMPION
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